At the end of May, Alpha Technology announced an extreme upgrade in performance to their product line. These changes came with new power and size requirements not suitable for me or my home environment. As these are totally different products than I paid for I felt I should be refunded. I wanted to review the Terms of Purchase but the original terms page had been changed. That's when my face flushed and my ears got red and I knew there was a lie afoot. Thankfully a fellow customer had a capture of the Alpha website as on January 05, 2014 and was kind enough to provide me a zip file. (It can be downloaded unaltered from the link below.) Terms Of Purchase as of Jan. 05, 2014 About Alpha Technology - Jan. 05, 2014 Product Viper 25Mh/s - Jan. 05, 2014 Un-edited AlphaTechnologyHomePageJanuary052014.zip I requested by email, to all known addresses at Alpha, that my order be cancelled and my 30% down payment be returned. I sent funds from a personal account and I would like them returned there. They refused to comply with my cancellation attempt with a standard form letter. Their reply is documented in links forward in this document. The following links are Email messages sent to me by Alpha Technology. I'm posting them to document a timeline of crap. Other than to remove personal information I have not changed any data in their announcements. The date posted in front of each link is when it was delivered in my email. The Orange texts are just my comments. I will continue to add links. 12/17/2013 - Prototype Report + Product Specs + Future Updates 12/23/2013 - Pricing Terms and Conditions and Full Product Information 12/26/2013 - Registration Open + Downtime Apology 12/26/2013 - Your account on Alpha Technology 01/03/2014 - Scrypt ASIC Chip POC Prototype Video 01/04/2014 - Pre Orders Now Live! 01/04/2014 - Pre Orders Live Again! 01/04/2014 - Your Alpha Technology order receipt 01/08/2014 - Batch 1 Closure + Future Updates (From CEO) 01/08/2014 - Batch 1 Closure + Future Updates (From CEO) Second email - change of final date 01/10/2014 - Updates Management 01/18/2014 - Viper Update 19012014 01/22/2014 - Host Board Block Diagram 01/29/2014 - Developmental Update 02/07/2014 - Welcome to Alpha Technology 02/12/2014 - Development Update 12022014 02/28/2014 - Development Update 28022014 03/12/2014 - Development Update 12032014 03/19/2014 - Matching Competition 03/20/2014 - Big Announcement! 03/27/2014 - A letter from the Managing Director 03/30/2014 - Development Update 29032014 04/14/2014 - Development Update 14042014 04/27/2014 - A Message to Customers 05/13/2014 - Development Update 13052014 05/21/2014 - IMPORTANT Your order update This is when they conspired to steal the money. 05/22/2014 - Updated invoiceSo you want the increased hash rate on the invoice - ok send money. 05/27/2014 - Performance Increase! This was the smoke screen. We're giving you more - huge! Please pay now? 05/29/2014 - Updated invoiceYou are aware we increased hash rate right? - ok send money. 06/20/2014 - Viper Update 20062014 07/15/2014 - Payment Processor Update 15072014 07/18/2014 - Re: Cancellation Notice 07/28/2014 - Developmental Update 28072014 07/31/2014 - Leading The Industry Together Alpha has proven itself an untrustworthy entity to have done business with. If I can help it I will not simple allow them to extort more money from me or to hold my down payment as hostage, or just go away. They have lied to procure funds as is obvious from their statements in their email time line. The "Alpha Team" has conspired to defraud and therefore should be held accountable by British law. ----------------------------------------------------------------------------------------------------- You can file small claims court proceedings online here: Money claim online can be used by people living outside
the UK but you will need a UK address. Small claims can be heard in absence and the fees are
very reasonable and can be found here: You can contact the UK Citizen's
Advice Bureau direct on 08454 040506 or fill out the form on their
website. They will pass your complaint on to UK trading standards. If they
receive enough complaints they may start a criminal investigation into Alpha.
The form can be found here: You can take these steps even if you are not a UK or EU
citizen, as Alpha being a UK company are bound by UK
Consumer law. Below is a great site about one guys experience using
Money Claim Online. Or you could just sidestep the courts and unleash the
debt collectors on to them. Cost: 15% of recovered funds. No win no fee. For those who are not in the UK and are considering using
Money claim online you will need a service address. Also here is a link to the Financial Conduct Authority's
Share scam reporting form Hope this helps ----------------------------------------------------------------------------------------------------- Anyone with anything to add to these lists please
use the email link at the bottom of the page. |